I have NEVER dealt with such poor customer service, as I have from Samsung for the past month. I received a Samsung active 2 watch for Christmas, less than a month later the charger did not charge. I went back to the Best Buy, So my husband had ordered it from. They said I was past the 15 days. , said I would have to notify Samsung. I called Samsung told them of my defective charger. the technician told me that they would send me a new one. I could throw away that one. I sent pictures of my receipt showing proof of purchase. One month later, at least 10 calls to Samsung being lied to over and over again. I still have no charger Very disappointed custmer, Cindy