Connected the chat to get information on how to get my freezer repaired. Ice maker and one pantry piece. It took a long long time to go through the question and answer process. They transferred me to what I think it as a third party care service who apart of wasting my time doing nothing they ended up the chat without any reason or prior notice. Just wanted to get advice. Call a service repair? Ok. Give the number. Just as simple as such.Samsumg should just save the money of keeping a chat service that is not able to provide value added.
5 years ago
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