Everything. My Husband had used the company before so they seemed an obvious choice to send Flowers to my Mother in Law. We ordered on a Wednedsay for delivery by the Friday. They were finally delivered a week later some dead and most past their best. Correspondence with Serenata was prompt but not once did I receive a sincere or clear reply as to why the error had occurred. I was offered a measly £2. 50 refund but am trying to claim a further refund as after such appalling service.
5 years ago
Serenata Flowers has a
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