Gary Webber
 Stop First things first you book a date and they change it! I paid for an MOT and service upfront taking advantage of the discount. Car is collected so far so good. They ring later speaking to my wife with a list of jobs that want doing. Brake oil, plugs and a drive belt. £189 for a drive belt that cost £24 in Halfords! Brake oil that the device report stated was OK so why did they charge me for it. So the guy Vik or Vikrum tells my wife he is the mechanic, cars in the ramp and he needs a decision yes or no. He gets irate when my wife says she will call me. He tells her its £475. After speaking to me she rings him and he says to pay on line she asks 3 time to confirm the price as £475 and this Vik bloke confirms that's correct. She goes on line and its £515. She panics and pays because he has put her under pressure to answer and pay quickly otherwise we wont get the car back that night. We try 11 times to call him to get clarification of the costs because they have charged me the service and MOT again when I have already paid for it. Each time he hangs up the phone. The car doesn't arrive that night. We try again 6 times to call and get no response or just joined a queue that never moves. We call the garage and they can't find the car. Have we been scammed. My wife is stressing out and no one can be contacting including the garage. We eventually get through on another number to the garage who suddenly and miraculously find our car after threatening to call the police. Because we thought the car had been stolen we were advised to cancel our card. Another inconvenience. They have not returned any messages. They have not replied to any e mails. Basically they take your money and hide. Take my advise do not use these cowboys. Stay well away.... Why after all these comments on Trust pilot is somebody not doing something about this company??
1 year ago
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Servicing Stop has a 2.21 average rating from 2,468 reviews

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