Suckered in by cheap service but then got absolutely conned. By the time i managed to get hold of someone to talk about the results of the service, it was getting late in the day and of course i was apprehensive about getting my car back (a sales tactic i'm sure). I was told that I needed replacement brakes and one new tyre. When i stalled due to the extortionate prices being quoted, i was told that the tyre was just an advisory but the brakes were important. I was quoted a ridiculous price of over £300 to get both sets of brakes replaced but as i was told they needed doing and also was worried about getting my car back that day, i reluctantly accepted. Cut forward a couple of hours and i receive the invoice by email. The work was not for replacement brakes but just replacement brake PADS! I was charged over £300 for replacement BRAKE PADS!!!! Due to the price quoted i had assumed i needed new pads AND discs. When i received my car back and checked the serivce checklist, the brake pads, along with one of the tyres, were identified as 'Low' so it wasn't even imperative that i had them replaced! I emailed my concerns to servicing stop and i was told if i got a quote from a main dealer for the same work they would refund the difference if cheaper. I did this and was quoted cheaper by £102 so sent servicing stop the quote. They then backtracked and said the price needed to include the service also. I argued that of course the service was going to be more expensive at a main dealer, hence why i used servicing stop for the service!! My issue is not with the price charged for the service, but for the extortionate price charged for replacement brake pads and the poor sales tactics used to coerce me into accepting the repairs even though they didn't need doing urgently! I feel ripped off, conned and stressed out by this appalling company. DO NOT USE THIS COMPANY; THEY ARE A CON.
5 years ago
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Servicing Stop has a 2.21 average rating from 2,471 reviews

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