Jessica Johnson
DO NOT USE THIS COMPANY! Absolutely disgusted in Sharps as a company. After the price we paid for a built in wardrobe you would expect a premiun product and service but we were left with neither. We recieved a phone call at 18:20 the night before the job was due to say they were no longer coming and that it would be the following day. The three days the fitter was here he was late. He didnt wear any PPE (they were fitted during a time PPE was essential, i also have a baby). Due to starting a day late it meant the job was finished a day late. The fitter assured us it would be done within a couple of hours that day... he spent 2 hours sat in his van (saw on our ring doorbell) and so the job wasn't completed until 4pm that day. Within a day of completion the soft close on the doors broke and after calling the help number, were told this is a very common problem! That was just issues with the fitter and product. We have now been going through a complaint for almost 3 months where i have had to call to chase as very little contact has been made from their side other than chasing my final payment! Another month later we finally hear for them (due to me calling as i didn't hear from them within the 48 hours as expected) and the response is ridiculous. Never would i recommend. Over priced. Disgraceful service and issues from start to finish. Avoid at all costs!
2 months ago
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Sharps Bedrooms has a 3.92 average rating from 2,414 reviews

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