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Shein is complete waste of time. I had a really bad experience with them & would never order from them again. Checking the site, I found some nice pieces & decided to order a few. First they overcharged me, deducting my account not once, not twice but three times, for a single purchase. It was complete headache trying to get refunded; even after I had sent an extract of my bank statement to show the three deductions they still insisted that it was not the case. In the end I had to get my bank to intervene & contest the transaction, and after which I was refunded the extra charges. It took almost three months! And during all these time, the package never arrived. When I queried they said it takes 10-28 days for delivery, yet the website said 6-17 days! So it was another fight to get them to cancel the order and refund. And what made the experience even worst is that the customer care was extremely uncaring and made absolutely no effort to understand the situation at hand. With such bad first experience, I would never order from Shein again.
Helpful Report
Posted 11 months ago
SHEIN is rated 3.50 based on 4 reviews

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