"Terrible customer service! My parcel (which I ordered back in November as a Christmas present) never arrived, I tried to get in contact repeatedly and had to repeat what the issue was about 10 times being bounced around and no resolution, apology or any effort to try and help. I wasn’t at home when the parcel apparently got delivered, never signed for anything. Told me to contact the police after over a month of try to get some help. I will never be purchasing from them again and I’d seriously recommend to everyone not to. Stress I didn’t need over Christmas. Left in shock how they can speak to people the way they do and be so unhelpful. Safe to say 2 months after my order and still no package."