Heather Schofield
The brochure stated on board credit but we did not get this. On our return we enquired why and were informed that the concierge could remove and give a discount. We had not been given any discount. We booked an excursion pre cruise and only found out the day before departure the this had been cancelled- they had not informed us. The service I received afterwards was unacceptable from a company selling quality cruises such as ours with Crystal. Excellent Crystal cruise, very poor customer experience from Six Star.
1 year ago
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Six Star Cruises has a 4.78 average rating from 3,278 reviews

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