I understand that every business has been disrupted by Corona virus, however most companies at least eventually get around to answering emails. I emailed our Specialist Travel Concierge 2 weeks ago and we have been promised a reply and are still waiting. What is the purpose of dealing with SIX STAR cruises when you simply cannot get hold of them in a time of a problem. Even there Live Chat does not work. Even if people are working from home, they should be able to respond electronically to customers. Six Star Cruises are happy to take your money and thereafter they simply leave you to try and sort your problems out. Really disappointed. The wheel will turn when the virus is controlled and customers will remember their past experience when choosing another cruise.
1 year ago
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Six Star Cruises has a 4.79 average rating from 3,520 reviews

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Alice, Customer Support

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