K.W.
Like many others, waiting for a refund of cruise cancelled in March. No replies to emails, phone lines almost useless. Finally spoke to a real person on Saturday 20th June who said he would contact their finance dept (who don’t work on a weekend). Now Friday 26th and still nothing! We know Fred Olsen has paid them the money, it’s just not been forwarded to us. Very disappointed after previous good service from Six Star. Will have to consider other means of making future bookings.
9 months ago
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Six Star Cruises has a 4.78 average rating from 3,212 reviews

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Alice, Customer Support

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