Skate Society Reviews

4.7 Rating 976 Reviews
93 %
of reviewers recommend Skate Society
4.7
Based on 976 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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I fully trusted in the team to make a custom pair of Vans Skates as a birthday gift and boy did they deliver! They helped me in every step of the process and ensured the best quality possible! I’m 100% grateful and forever in love with how they turned out! As soon as I have better weather here I’ll be sure to show these off everywhere!
Skate Society 5 star review on 24th August 2022
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Posted 1 year ago
Love love love this! Vans skates are always so much fun to put together! Thank you for coming to us and letting us be a part of this journey! Vibing away the bad weather 🧘‍♀️
Posted 1 year ago
They dont honour a 12 month warranty on their products. Be warned ! Better off going to your local skate shop.
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Posted 1 week ago
I'm very happy with the service, thank you.
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Posted 2 weeks ago
The complaint I have is that I purchased a bearing tool and thought I had also put bearings in ORDER 58690. I had forgotten to add bearings so I made another ORDER 58691. I was charged postage of $15.76 for each order and accepted that due to my mistake. Your company then sent me both orders in one package but did not refund me the extra postage charges. I feel a bit ripped off by that. Almost $35 dollars for one small parcel is excessive and will make me rethink ordering.
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Posted 1 month ago
Skates arrived so quickly! Sizing was exact. Really impressed with the service and quality of our skates. Cannot recommend Skate Society enough. Also was so cool to get a sticker thrown in for free. Thank you
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Posted 1 month ago
Good quality products, easy to use website, delivery arrived in time for when needed.
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Posted 1 month ago
Fitted my skate perfectly but would have been better if it came with the screw and would have been happy to pay more .
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Posted 1 month ago
Good product range, fast delivery and excellent communication.
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Posted 1 month ago
Absolutely love my skates. They arrived quick. The only downside is having wider feet and the skates being a bit narrow I would recommend going up a size.
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Posted 2 months ago
It helped with the basics 100% I learned how to stop effectively on skates after only 1 sesh Was also just a lot of fun, couldn't recommend more
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Posted 2 months ago
I purchased 2 vouchers for Christmas presents & the lady in the shop was very helpful as I wanted to have a piece of paper to hand over to the young people I was giving the gift to for Christmas & the lady at the store was able to do that for me. She was understanding & friendly.
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Posted 2 months ago
Staff were very helpful. Didn't realise that the Impala LED wheels were a larger diameter than standard and was only going to order one set but the staff had my back making sure I got two sets, enough for both skates.
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Posted 2 months ago
Excellent service !
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Posted 2 months ago
Purchase as described and arrived quickly
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Posted 3 months ago
Great product and really helpful customer service. Fast service at great price. Highly recommend.
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Posted 3 months ago
Great prodict, prompt delivery and friendly service. Thanks Skate Society !!!!
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Posted 3 months ago
Extremely happy with the skate accessories I received. Fantastic quality, fast tracked delivery, nicely packaged and included a sweet and stickers! Would definitely recommend Skate Society!
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Posted 4 months ago
very fast delivery I love my new purple wheels for Roller Derby
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Posted 4 months ago
Love to hear it! Thank you for letting us be a part of your skate story Sharon :)
Posted 4 months ago
Package was mashed. The chucks are loose and any slip could loose a wheel but lose center could loose booth wheels on the chuck. And i got bont plates i should have asked first they dont fit my skates anyway lol
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Posted 4 months ago
Didn't receive them, NZ post put them in my letter box, not the doorstep and they were stolen from the letter box.
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Posted 5 months ago
Hey Anonymous, Really sorry that this happened to you. Not much we can do once it is in NZ Posts hands unfortunately. Have you reached out to them? Hope we can all come together to work something out on this one.
Posted 5 months ago
great service and knowledge of skate products. will definitely be going back soon
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Posted 5 months ago
Skate Society is rated 4.7 based on 976 reviews