Absolute jokers we live in a second floor apartment and have been waiting 10 weeks for sky to be installed because a ‘specialist heights team’ are needed. Had 3rd visit today sent same incompetent engineer that can’t be bothered getting up a ladder in bad weather. They have now decided that the ‘specialist heights team’ don’t have ladders big enough!!????? Are we living in a sky scraper or in Outer Mongolia?????? Complete waste of space go with somebody who knows what they’re doing