“Purchased a iPhone and initially had an issue with the sound but contacted customer service and they were extremely responsive and offered a refund or a replacement. As I wanted the phone I opted for a Replacement and received this and again the overall quality of the phone was excellent and I would be happy to recommend Smart Cellular not only for their quality of products but for the after sales service.”
Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer service team. We apologize for the initial issue with the sound on your iPhone, but we are glad that our team was able to assist you promptly and offer a refund or replacement. We are delighted to know that you opted for a replacement and found the overall quality of the phone to be excellent. Your recommendation means a lot to us, and we are committed to providing not only high-quality products but also outstanding after-sales service. Thank you again for your support, and we look forward to serving you in the future.
“My experience with a refurbished iphone of SmartCellular has been positive! Phone delivered quickly, safely and well packaged. I am enjoying with my ""new"" like phone!”
Dear Garry,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with Smart Cellular.
Your feedback means a lot to us, and we are delighted to know that your refurbished iPhone purchase went smoothly. We strive to promptly deliver our products while ensuring they are well packaged for safe transportation. It brings us joy to hear that you are enjoying your "new" like phone!
Once again, on behalf of the entire Smart Cellular team, thank you for choosing us. We are here to assist you whenever you need any further assistance or have any questions.
“Because my wife used her credit card to buy my phone and then quoted my email address, my purchase was placed on hold
This is a positive control
It did however take me a while to resolve the issue. This was a bit annoying”
Dear Devinder,Thank you for your 4-star rating of Smart Cellular! We appreciate your positive feedback and are glad to hear that you were satisfied with your purchase overall.
We apologize for any inconvenience caused by the hold placed on your purchase due to the credit card and email address combination. We understand that resolving this issue may have taken longer than expected, and we apologize for any annoyance it may have caused. We appreciate your patience and understanding throughout the process.
Thank you once again for your support and for choosing Smart Cellular. If you have any further questions or concerns, please feel free to reach out to us.
,Thank you so much for your fantastic 5-star rating and for taking the time to review Smart Cellular! We are thrilled to hear that you are pleased with your recent purchase.
We pride ourselves on providing quick and convenient service, so we're delighted that your phone arrived within just 2 days. It's also wonderful to know that the device arrived in excellent condition, ensuring your utmost satisfaction.
If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Smart Cellular, and we hope your new purchase brings you endless joy!
“Really impressed, great platform. I had such a wonderful experience with SmartCellular! They are known for offering refurbished phone in excellent condition and often at more affordable prices compared to brand new products. Plus, the option to trade in your old, damaged phone that can provide additional savings. I am so satisfied with their service, and will consider for future refurbished phone purchases. I will recommended again!”
Thank you so much, Ryan, for your amazing 5-star rating of Smart Cellular! We're thrilled to hear that you had a wonderful experience with us. It's great to know that you were impressed with our platform and found it to be a great option for purchasing refurbished phones. We take pride in offering excellent condition devices at more affordable prices compared to brand new products. Additionally, our option to trade in old, damaged phones for additional savings is something we believe sets us apart. We're delighted to know that you were satisfied with our service and we look forward to serving you again for future refurbished phone purchases. Thank you for considering us and for recommending us to others.
“I had such a wonderful experience with SmartCellular! They are known for offering refurbished phone in excellent condition and often at more affordable prices compared to brand new products. Plus, the option to trade in your old, damaged phone that can provide additional savings. I am so satisfied with their service, and will consider for future refurbished phone purchases.”
Dear Kayleigh,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us.
At SmartCellular, we take pride in offering refurbished phones in excellent condition at more affordable prices compared to brand new products. Our goal is to provide our customers with high-quality devices while also providing additional savings through our trade-in option for old or damaged phones.
We are delighted to hear that you are satisfied with our service and that you will consider us for future refurbished phone purchases. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Thank you once again for your support and for choosing Smart Cellular!
Dear,Thank you so much for your fantastic 5-star rating and review of Smart Cellular! We genuinely appreciate your kind words and are thrilled to hear that our services have met your expectations.
"Quick, simple and great value" perfectly captures our vision and commitment to providing our customers with seamless and affordable mobile services. We will continue to strive towards delivering the best experiences along with outstanding value.
Once again, thank you for choosing Smart Cellular and for taking the time to share your positive feedback. We look forward to serving you with excellence in the future.
Thank you so much, F.c., for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled that you are very happy with the phone condition. While we apologize for the slight delay in delivery time, we are glad to hear that it didn't significantly affect your overall positive experience. Thank you for choosing Smart Cellular and we hope to serve you again in the future!
Thank you so much for your fantastic 5-star rating of Smart Cellular! We sincerely appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback truly means a lot to us.We're glad to know that you found our phone to be excellent and as good as new. We take pride in offering high-quality products, and it's wonderful to hear that you are satisfied with your purchase. We're also thrilled that this is your second purchase from our company, and we're humbled by your continued trust in us.
Customer satisfaction is our top priority, and we will strive to continually deliver exceptional products and services. If you ever have any questions or need assistance in the future, feel free to reach out to us. We're here to help!
Thanks once again for choosing Smart Cellular and taking the time to share your positive experience. We look forward to serving you again soon!
Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us.
We take great pride in providing exceptional service, and we are delighted that our delivery was prompt and the phone arrived in pristine condition. Ensuring customer satisfaction is our top priority, and your positive feedback is a testament to our commitment to quality.
Thank you again for choosing Smart Cellular. We look forward to serving you again in the future!
Dear,Thank you so much for your kind words and for giving Smart Cellular a delightful 5-star rating! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us.
We are especially glad to know that your iPhone arrived promptly the next day and was in excellent condition. Ensuring our customers receive top-notch products and services is always our priority, and it's rewarding to hear that we succeeded in meeting your expectations.
Once again, thank you for choosing Smart Cellular. We're grateful for your trust in our brand and look forward to serving you again in the future.
“Super happy to share experience! I got a fantastic deal on iPhone 15 in Pristine condition. Enjoying like new device with its extended battery life and flawless performance!”
Hi Steve!Thank you so much for your 5-star rating of Smart Cellular! We really appreciate your feedback and are thrilled to hear that you had a fantastic experience with us.
It's amazing to know that you got a great deal on the iPhone 15 in Pristine condition. We're delighted that you're enjoying the device, especially its extended battery life and flawless performance. We strive to provide top-notch products and service, and your positive review encourages us to continue doing so.
If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to ensure your continued satisfaction.
Thanks again for choosing Smart Cellular!
“Superb service ans fast delivery.
Although I haven't tested the phone yet (Birthday Present), It looks like brand new.
I purchased the 'pristine' selection of the iphone 12 pro max and can't ait to test it out.
Great job guys.”
Dear Andy,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had a superb experience with our service and fast delivery.
We're delighted to know that your brand new iPhone 12 Pro Max from our "pristine" selection looks absolutely stunning. We understand that it's a birthday present, and we hope it brings immense joy and satisfaction when you finally get to test it out.
Once again, thank you for your support, and we look forward to serving you again in the future. Great job on making an excellent choice!
“Super happy to share experience! I got a fantastic deal on iPhone 15 in Pristine condition. Enjoying like new device with its extended battery life and flawless performance!”
Dear Steve,Thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your support and are thrilled to know that you had a super happy experience with Smart Cellular. It is great to hear that you got a fantastic deal on the iPhone 15 in Pristine condition. Enjoying a like-new device with extended battery life and flawless performance is indeed a wonderful feeling. We're delighted to have been able to provide you with such satisfaction.
Thanks again for choosing Smart Cellular, and please don't hesitate to reach out if you need any further assistance. Have a fantastic day!
Dear,Thank you so much for taking the time to rate Smart Cellular with 5 stars. We highly appreciate your feedback and are thrilled to hear that you are extremely satisfied with your purchase!
We are delighted to know that your phone arrived promptly and in excellent condition. At Smart Cellular, we strive to provide the utmost convenience and quality to our customers, and we are glad we could meet your expectations.
Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out to our customer support team. We are always here to ensure your utmost satisfaction.
Once again, thank you for choosing Smart Cellular. We are honored to have you as our valued customer!
Warm regards,
Smart Cellular Team
“Wonderful features, including the zoom and sharp photos; this is my first Samsung phone, and I'm still getting used to it. It's not going to be my last.”
Dear Owen,Thank you so much for your fantastic 5-star rating and wonderful review of Smart Cellular! We greatly appreciate your support and are thrilled to hear that you are loving our product.
We're delighted to know that you are enjoying the incredible features of our Samsung phone, especially the zoom and the sharpness of the photos. We understand that transitioning to a new phone can take some time, but we are confident that you will quickly become accustomed to it.
We are honored to have been your first Samsung phone, and we assure you that this won't be your last. We have even more amazing features and technology to offer in our future models, and we can't wait to have you as a loyal customer.
Once again, thank you for choosing Smart Cellular. If you have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help.
Warm regards,
Smart Cellular Team
“This was my very first time of purchasing second-hand mobile phone since I've been using mobile phone for more than 22 years. I did a lots of online searching including Amazon, some of the reviews I read got me thinking it might not be possible to find any good phone due to some negative comments about some sellers on Amazon. I almost gave up and it was last minutes chance I came across your website. Oh man! It was a lucky chance indeed!. The Samsung S21 Ultra was truly pristine, the price paid and delivery was perfect. Smart Cellular, you make my day and will be back to get something for my family later.”
Dear James,Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that your experience with Smart Cellular exceeded your expectations.
We understand that purchasing a second-hand mobile phone for the first time can be a daunting task, especially with the abundance of negative comments about some sellers on platforms like Amazon. We are delighted that you found our website and took a chance with us. It brings us immense joy to know that you were impressed with the pristine condition of the Samsung S21 Ultra and that the price and delivery were perfect for you.
Your kind words truly make our day, and it would be our pleasure to assist you in the future when you're looking to get something for your family. We strive to provide our customers with the best quality products and services, and your satisfaction is our utmost priority.
Thank you once again, and we look forward to serving you again soon!
Warm regards,
Smart Cellular Team
“I purchased an iPhone 14 Pro Max from this company in mid-March and they did not ship this out within an appropriate timeframe. After ten days I emailed they asking how they were with the delivery of the phone and they emailed back stating that “they are experiencing a slight delay with orders” and that my “estimated delivery time frame is latest mid next week”. I asked them for a refund and they stated that it would take up to ten working days for the refund to take place. It has now been over fifteen working days and I have not received a refund. Even having asked them about the failure of a refund they have ignored my email. It has now been exactly a month since my original payment and still no sign of refund of over £600.
It is clear that they email back quickly when it comes to things which benefit them but they are unresponsive when they are asked difficult questions regarding dates and lack of refunds. They don’t pick up their phones and it is clear that they are thieves who want to pocket your money with no guarantee of delivering the phone you paid for or the refund for the said purchase.
Avoid this company and go to another provider for any purchases.”
Dear Piyush,Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and are sorry to hear about the issues you encountered with your order.
We sincerely apologize for the delay in shipping your iPhone 14 Pro Max and the subsequent delay in the refund process. We understand how frustrating this must be for you, and we deeply regret any inconvenience caused.
We assure you that this is not the level of service we strive to provide our valued customers. We are actively working to address these issues and improve our response time to ensure a smoother and more reliable experience for all our customers.
To better understand your situation and make things right, could you please provide us with your order details? Our team would like to investigate the matter further and resolve it to your satisfaction. You can either reply here or reach out to our customer service team with your specific information.
Once again, we apologize for any inconvenience caused and appreciate your patience. We value your trust and hope for an opportunity to regain your confidence in our services.
Best regards,
Smart Cellular Customer Support
“I recently bought a iPhone 11 , it was in pristine condition for a reasonable price, really pleased with the phone and I would deal with smart cellular agin.”
Dear Barry,Thank you very much for taking the time to rate Smart Cellular with four stars! We truly appreciate your feedback and we're thrilled to hear about your positive experience.
We're delighted to know that you recently purchased an iPhone 11 from us and found it to be in pristine condition. It's always our aim to provide our customers with top-notch products at reasonable prices, and we're glad that we were able to meet your expectations.
We're also thrilled to hear that you're pleased with your new phone. If there is anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out to us. We value your continued support and hope to have the opportunity to serve you again in the future.
Thank you once again for choosing Smart Cellular!
“Have ordered from this company before and was pleased with the quality of the phone altho it took a bit longer to arrive than I had been told initially. This time was fairly quick and the pristine iPhone X was fairly described and a competitive price. Would recommend.”
,Thank you so much for taking the time to leave us a 4-star rating on Smart Cellular! We truly appreciate your support and feedback.
We are thrilled to hear that you had a positive experience with us before and were satisfied with the quality of the phone, despite the slight delay in delivery. We apologize for any inconvenience caused at that time.
It's fantastic to learn that this time around, the delivery was fairly quick and the iPhone X received was accurately described and competitively priced. Your recommendation means a lot to us, and we are grateful for your trust in our products.
Thank you once again for choosing Smart Cellular. We hope to continue providing you with excellent service and high-quality devices in the future.
Best regards,
Smart Cellular Team
“I always try to buy tech second hand to reduce the environmental impact and to save money. The iPhone 12 mini was reasonably priced, came promptly, and was in good condition as specified. No complaints!”
Thank you very much for awarding us a 5-star rating for your Smart Cellular experience. We greatly appreciate your support and the time you took to share your feedback with us.
We are delighted to hear that you found the iPhone 12 mini to be reasonably priced and in good condition, as specified. At Smart Cellular, we understand the importance of reducing environmental impact and saving money, which is why we offer high-quality tech products that meet your needs.
We aim to provide prompt service and ensure customer satisfaction, so it's wonderful to know that your order arrived promptly. Should you ever have any questions or need further assistance, please do not hesitate to reach out to our team.
Thank you once again for choosing Smart Cellular. We truly value your business and hope to serve you again in the future.
