I have purchased many smeg products . A mini fridge that works well. Two toasters that work very well, one is a two slice , the second one is a four slice . I have purchased three kettles . The red one is fine works well. The black matte one chipped off , the Dolce & Gabbana kettle was extremely expensive . Here is the issue The Dolce & Gabbana is kettle that was wrapped , the wrap chips and peels off due to the heat. I sent the pictures in and have asked for another kettle or my money back since March of 2024. They keep writing me that when they get one in they will send one . I would think when they say they will replace it they would ask for one to be sent right away. The company also keep offering me another one in blue which I want the one I originally purchased . The Dolce & Gabbana went with our decor in the kitchen . Very disappointed with this company , I have never had an issue with any other companies . Actually I haven't had issues with other products . I love the design , and I have thought of having a full size smeg fridge in our basement however I will stick with higher end appliances . I have been very patient and understanding but 1 year and 4 months to wait for them to replace a kettle is ridiculous. They will not give me a refund either .