Lenka was great: she was always early, quick to communicate with us as needed, professional and overall a very pleasant woman. We were very comfortable leaving our daughter with her and were able to enjoy our time in London much more because we felt that our daughter was in good hands. I would not hesitate to use Snuggles Childcare again and I would highly recommend her or Snuggles Childcare to any friends or family who were visiting the city and required a sitter or nanny. Thank you again for your professionalism, follow up and quick communication time. We were very happy with the experience.