Ordered our bath easily through the website and also added a number of extras including the 5 button control panel and took up the offer of the free bath light. We went for a 23 jet L shaped bath. The communication from the Whirlpool Bath Shop was fantastic. On a number of occasions I contacted them to ask some questions and had immediate help and support. The bath arrived incredibly well packaged and I was given plenty of time to inspect the delivery prior to signing. There was a delay to my delivery due to Covid but this was fully communicated to me well in advance. The bath is superb! Workmanship is excellent, it looks brilliant and performance is amazing. It is powerful and the added benefit of the hygiene purge after use and the water level sensor to stop my kids turning it on when empty was well worth the money. It is the center feature of our bathroom and I would not hesitate to recommend the Whirlpool Bath Shop. Brilliant service from start to finish.