Hello, Thank you for your response and I didnt see an option to reply to the email as its shows a NO_REPLY email(no-reply@reviews.io), hence editing the review to add the reply. I wont have time to compare everything to see which one is costly on your store vs others, but I can talk about the products I buy normally, the rest I normally dont have to care right ! For example today I ordered products on your store as well as on jamoona. see the difference on the product I selected. Item Jamoona Spicevillage Daawat - 5kg Original Basmati Rice 12.59 € 13.99 TRS - 500g Brown Chickpeas (Kala Chana) 1.39 € 1.79 TRS - 2kg Chana Dal 5.49 € 6.49 TRS - 2kg Moong Beans whole 6.49 € 6.99 Khanum - 1kg Butter Ghee 7.99 € 9.49 KTC - 250ml Pure Coconut Oil 2.79 € 2.99 TRS - 100g Cumin Seeds 1.09 € 1.29 € Kingfisher - 330ml Premium Lager Beer 1.69 € 1.99 39.52 € 45.02 Difference 5.50 € These products I ordered today and you can see the difference is about 5.5Euros( on 8 items). Now I completely agree that there will be differences due to offers and brands and EOE sales etc. But as I mentioned in my previous email, I been ordering from your store may for the last 1.5 years and I see the major difference in brands which are available on both store even on others as well, which are Annam, TRS, Dhawat etc. But these review is in no way to offend you, but just to point few areas were you can improve. In fact I ordered from your store today also. !!! Thank you, --------------------------------------------------------------------------------------------------------------- From: Spice Village - REVIEWS.io Date: Tue, Feb 9, 2021 at 7:47 PM Subject: Your Review of Spice Village on REVIEWS.io Hi Nisha Anup, Thank you for your review, can you please elaborate on which items you think are expensive compared to Jamoona. I am sure there are a few that are expensive but the majority of products are cheaper than Jamoona. Please let me know so I can check our pricing. Kind Regards Spice Village ---------------------------------------------------------------------------------------------------------------- I been purchasing from you guys from quiet a long time. And the only reason I buy from you is ONLY because of the vegetables available. otherwise I prefer to buy from may be Jamoona or other platforms, were the prices are comparatively less (I see at least 0.5 to 1.5Euro difference for same products). I also think your Minimum order value is very high compared to others. The delivery is pretty good, I dont have any complaints there. But I would suggest to check on the prices. ----------------------------------------------------------------------------------------------------------------