Waited an hour for their meet and greet service at Singapore airport, which never materialised, with no recourse but to ring a uk customer service telephone number. They advised eventually after 3 phone calls to get a cab from the local rank and to claim a refund. On a plus side the return transfer to the airport did turn up on time, but the cab had done 660,000 km and the driver was the understudy for Lewis Hamilton. Had to chase customer services for a refund, and they reckon that they had gone over and above what they were obliged to in refunding me less than I had actually paid them for the airport meet and greet. Added to which they refused to refund me the £14 in telephone costs I incurred trying to find out where the meet and greet taxi was. Poor customer service, blamed an administrative error on the no show and left out of pocket. First and last time we will use them
1 year ago
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Suntransfers.com has a 4.76 average rating from 11,014 reviews

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