I was traveling alone to Uganda and set up a private transfer with Sun Transfers to be waiting for me at 11pm at the airport. When I got out of the airport there was no one to be found. No one with a sign with my name or the company name. Other drivers who were waiting outside the airport even helped me look for my driver and they were not there. After traveling over 24 hours and being alone I was relying on this company to come through and be waiting for me. I ended up taking a taxi and Sun Transfers has REFUSED to refund me. They claim someone was there (which they were not) and the driver could have been waiting in the parking lot. So they expected me to wander out to the parking lot randomly looking in cars to see if there was a driver waiting for me? TERRIBLE! Do not waste your money with this company.
1 year ago
Read Reviews has a 4.76 average rating from 11,009 reviews

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