I'm happy with my recent order and don't normally respond to requests for reviews but was considering writing to you about something that has frustrated me greatly over the last couple of years. It is not a problem with switch electronics in particular (in fact I gave up on rapid and used switch because I felt it was slightly better). Although I think you are in a strong position to do something good about it. In a nutshell, the layout of the old paper catalogues was much quicker and easier to use. At least in the case of discreet components. When searching for a resistor now online, I am confronted with hundreds of photo's of identical parts and the filters are not always suitable. I have wasted several hours recently trying to find out some basic information. I think the problem stems from the fact that you don't know if you've seen the whole range or not. A practical example, say I calculate that I want a resistor array to be 1k9 and 0.26W. I would like to find the list of resistor arrays rated at a suitable wattage and then select the nearest resistance available, satisfied that I have selected the closest one available because I have seen the exhaustive list. Recently, this happened and I had to wade through an awful lot of pages because you never really know the nearest resistance value to what you want. Try it yourself. I thought 2k2 was a common resistor size but not with resistor networks it would seem. I would have realised this in seconds by looking at a list but instead keep searching for something that doesn't exist. Before the demise of maplin, they stopped printing catalogues for components a few years before, my local one in Liverpool had to keep an old well used catalogue for parts reference because it was too time consuming to use the computers to do the same thing. What I am suggesting, since no one seems to want to print catalogues anymore is to produce catalogue pages in the format of the traditional paper ones online, even if you don't put up to date prices on them, it is nice to see an exhaustive list without hundreds of unnecessary pictures and even out of date prices just for a relative idea of pricing. Last time I checked, toolstation do this online, you basically have the paper catalogue pages online for you to flick through. It is then easy so see what is and (just as importantly) is not available. I don't know much about website design but it would seem that a lot of places have gone over to this thing of flicking through hundreds of pictures rather than have a sort of tree structure of menu's and I imagine it is because it lends itself to smartphone users, but not really researching electronic components. Sorry to go on a bit, I'm very happy with the service and my moaning is more about the way websites have gone in general. I struggle just as much with this sort of thing now in my working life, as a maintenance engineer of 20 years. all the best steve.
7 months ago
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Switch Electronics Limited has a 4.75 average rating from 978 reviews

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