All staff members were excellent and extremely helpful over chat. All problems were resolved really quickly and everyone was friendly. Particularly impressed with the service provided by Hannah, who closed the account for me in record time. The only negative we experienced was some difficulty with changing over phone numbers on the website, so some clients called on 2 occasions and were unable to get through as the website didn’t save the updated redirect number. This was quickly resolved by staff immediately when we contacted them and the clients reached voicemail so no harm was done. We are closing down a voluntary Covid 19 hotline as it is no longer needed but I would definitely use SwitchboardFREE again in the future.
1 year ago
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SwitchboardFREE has a 4.90 average rating from 1,009 reviews

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