So many reviews scoring of 5 out 5 seemed almost too good to be true but I can see why now. I called first to check that the new screen I needed was in stock, which it was. I then placed my order online but the label to print didn't seem to come through in my email. Tech Repairs responded promptly to my query with a link enabling me to print off a label. Once sent, my phone was returned within 48hrs. Also of note was how well my phone was protected for its return. While I don't intend to damage any of devices any time soon, Tech Repairs will definitely be the first place I will check to see if they can carry out my repair.