My mother is disabled and needed someone to fix her box on the wall because it was lose and it kept losing signal. A young gentleman came out and we well we thought it was fixed. What this young man did was nothing short of ripping off a vulnerable woman.... He didnt do what was needed, he put a 3 way connector on and ignored the lose box....hence why the problem was still there. I rang up to complain and the lady who was on the other end was rude , patronising and just vile. I knew we wasnt going to be given the wasted 60 pound or the aerial actually fixed so we have go another company to do the job He actually said when fixing it that it was nothing short of disgusting what work he did for 60 pound I will put this same review everywhere I can as this is disgusting