The product was fine. However the delivery was a shambles. If I'd found this site beforehand I would have read all the other disappointed customers and reconsidered. No selection for delivery date on the site, no email or call to discuss when was convenient or even roughly when it was due. I called the Chichester branch on the Monday after ordering in Friday. They said the manufacturer would call re delivery and to call back by Thursday if I'd heard nothing. Nothing. So I called them on Thursday as I needed it by the weekend. They looked up my ref number and said it had already been delivered. The best bit is, they had no answer from the address (it's not occupied yet) so they delivered it without any consultation to a hairdressers next door! This inconvenience yet more people. When I asked the man on the phone earlier how I would carry it myself up two flights of stairs on my own, he had no solution, no emphathy and just said it was not his fault but that the delivery guys should have called me. If you want a smooth, stress free, well organised delivery avoid this website.
4 years ago
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The Bed and Mattress Centre has a 4.82 average rating from 88 reviews

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