Mags Quinn
A friend from Australia had some flowers sent to me for my 70th birthday and they were supposed to be delivered to me as a surprise on the day of my birthday which was 8th May. The flowers were delivered and I wasn’t home so the delivery person left them with neighbours that were just moving in and I got my flowers 2 days later and felt unable to question why they kept them for 2 days as I didn’t want to make an enemy of my new neighbour. I called the flower emporium to complain and the guy I dealt with was taking no responsibility only saying the neighbours said they would deliver to me. When I did receive the flowers they were wilting and dying and didn’t look very good at all. My beautiful young friend in Australia wondered why I wasn’t messaging her to say I received the flowers and was devastated when they didn’t arrive on the day. The delivery guy didn’t put a note trough my door to say they were at the neighbours so sadly my surprise for my birthday didn’t happen. I was told that I would have to raise this with the E something where the flowers were ordered from and they won’t deal with me as I am not the one who ordered them. I don’t want the friend in Australia to know how bad the flowers were as I know she would be very upset and also has her hands full with 2 very young children. I will NOT be recommending this company as he totally dismissed my complaint on the phone and I guess saw me as a senior of no significance how sad. The flowers are already gone in the bin as I write this.
8 months ago
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The Flower Emporium Heaton Moor has a 4.83 average rating from 225 reviews

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