If you enquire they will call twice a day, every day, until you answer and talk to them. From there they are incredibly pushy. I told them it wasnt the right time for me right now and they said they would let me think it over and call me back in just one day?? You are expected to pay on the spot without being sent any information on the actual tour you have decided on. Paid the money, cant get it back, especially now that I have read the reviews. Before you book a trip with them, GOOGLE is your friend. Just type in their name, visit their wikipedia, trip advisor, news stations, and other websites. There are facebook groups to boycott the company. They will not tell you anything verbally and then when you tell them you dont know something they reference the fine print - zero transparency. I know they will respond that they have 40,000 customers so that is proof they are reputable, blah blah blah. But how many of those 40,000 are actual returning customers and how many of them only went once because you scammed them out of money and never have a hope of booking them for other tours again. I am one of the latter. Not saying you shouldn't book with them folks, just do your research and dont be afraid of saying no. I wish I had.