Thomas Tyrrell
QUALITY STOCK, POORLY ORGAINSED. I have been stocking LIBRA products for a year now in my interior store. I'm impressed with the quality of their products. However recently I have been very disappointed with their stock availability waiting over 9 MONTHS for products on back order. The customer service team are friendly and helpful, yet often miss-informed on arrival dates for products, often offering various excuses. They're very quick to let you know when payments are due but much slower to deliver on promised stock and updates. When stock finally arrives, many articles are often damaged due to delivery. The team are always quick to refund or offer credit, but I can't help feeling their logistical side is letting the company down.
4 months ago
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The Libra Company has a 4.63 average rating from 57 reviews

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