Was extremely pleased with the time it took and the job itself. Everything they said would happen, did happen. Only disappointment was the extra cost for the board that couldn't be repaired, however I was contacted first and also offered a full refund if I wanted the key card returned not repaired. I paid the extra and I had the key back in full working order the next day. I was really pleased when I also received the old board back, the fixed key card, a warranty for the fixed one, receipt and a spare battery. I would recommend to anyone and would use them again!!