I finally received my bedframe on 23rd Oct 2019. I ordered the item on 5th October, partly because the website stated 3-5 day delivery service. Malcolm was helpful in trying to track down my item following a couple of phone calls. It turns out that Arrow (and probably most major delivery companies) do not venture further north/west than Glasgow as far as Scotland is concerned. Instead they farm out the delivery to a third party. Can I suggest to OBC that you state this situation regarding delivery on your website. I spent 2 weeks longer than I expected sleeping on a mattress on the floor and had a back problem to start with which is worse now. While I am very happy with the bedframe, I probably would have looked for a company who delivered direct within a short time frame.
1 year ago
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