I'm in Ireland. Order made on 28 May. PiHut site says order fulfilled. Order dispatched via DHL, apparently it went to Frankfurt and DHL put it in the local post. Most items ordered from UK take 4-5 days to arrive via standard post, but I'm still waiting 12 days later (10 June) . I tried to contact Pi Hut but the site effectively hides contact info.
This is probably a DHL issue, but the info on their site is also terrible. The "How do I email The Pi Hut? " page does not have an email - it says open a support ticket, but I there is no option to do this on the page.
I'm trying to support a small business rather than further enriching Jeff Bezos, but not happy with:
a) DHL - why would you ship a parcel from Suffolk to Ireland via Frankfurt?
b) Inability to contact PiHut
Got an email from PiHut saying "Leave a Review" so here it is. The email I received is from a "no-reply" address and all the "support" and "contact us" links in the email just go to a FAQ page.
Unfortunately I would only consider using PiHut again if they ditched DHL for international shipments.
3 years ago
The Pi Hut has a
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