The website was extremely easy to use and the search bar was really intuitive which is always a pet peeve of mine. The product was shipped in a respectable and efficient way meaning there was very little waste. All parts were received and I now have a working pi-hole courtesy of a clued up friend. I am struggling to suggest any improvements. I would suggest the ability to order little booklets on how to build certain programmes, but everything is online nowadays. Looking through the infinite possibilities has really fascinated me. Without a doubt I'll be back. Thanks a lot everyone.