I bought 2 deluxe wool pillows from here as I have night sweats, like a lot of women. I already have the wool duvet, which is wonderful so I had no reason to suppose the pillows would be anything different. Unfortunately the pillows are a completely different story. When they came I was quite dismayed, they were rock hard. I cannot sleep on a rock hard pillow due to problems with my neck. I removed some of the filling, as instructed, and they were thinner, but with rock hard lumps. I arranged for them to go back, which cost over £15.00. I got emails from the company asking why I was sending them back, which I had already written on the returns sheet. When they finally agreed to refund my money, there was a patronising email telling me I could have removed some of the stuffing which, obviously, I had already tried. I am sure that these pillows might suit some people, who like really hard pillows but if you like soft pillows these are not for you. The pillows also had a rather strong, unpleasant smell. I think the Wool Room need to look at this product which, if you are advertising and charging as a "deluxe" product, needs to be a "deluxe" product.