Sadly I have to echo what another reviewer said. We are traveling with a party of 10 over Spring Break, 2017. We reserved a villa (Reunion Resort 6000) in May, 2016; 11 months ahead of time. Our deposit was accepted. We called to see if we couldn't stay 1-2 days longer and were told owner said only if paid a higher daily rate for additional days. They charged us only $1,000 a night when they should've charged $1,200. No big deal, so we just stayed with original dates. In December, we asked for and received two separate links to make the final payment which was due the 2nd week of January and also received 3 additional e-mails the last couple weeks of December reminding us to make the final payment. On December 31st, we receive an e-mail from Ricardo telling us the owner double booked the property and we'd need to find somewhere else to stay. He then provides us with a link to all available rentals on January 1st (about 25). He then e-mails me back on the 5th to tell me that almost all are unavailable except for three that would be between $4k-$8k more. Unreal!
4 years ago
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