The roof bars arrived promptly. Sadly one of the parcels had burst open in transit. Thankfully all the parts were still in the box. The next issue was one of the side rails didn’t fit my van. The holes in the side rail didn’t match up with the bolt holes in the top of my van. I had to just open the hole to get it to fit. I was disappointed for the amount I paid I had to do this as it was an inconvenience. I have bought roof bars from this company before and was really pleased with my purchase that why I returned.