Anonymous
If you are thinking of moving, think twice about using Trux of Potters Bar. We had provisionally booked them for a move at the end of the month and had asked the question, what would they do if others started wanting to book the same date - they said they would call and if need be we could pay a non refundable deposit. At 5:30pm last night they called me to say they had accepted 2 other bookings and couldn’t do our job. They didn’t even give us the promised option of paying the deposit to keep our dates. And all we got was a feeble apology (and they haven't even bothered to reply to my email). They have left us with a real issue, particularly as they were aware we had particular circumstances at play (i.e we have a disabled child which is why we are moving and I am going into hospital for major surgery next week - terrible timing I know but that's life sometimes) . To say we are upset/disappointed is an understatement. They had seemed such a promising option on the home visit/valuation which is why we were keen to engage with them but they really and truly have left us in the proverbial.
2 years ago
 
Trux Storage & Removals has a 4.95 average rating from 124 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial