I rarely write reviews but this Company deserves special mention. I requested a ring sizing guide and received it within 36 hours with a first class stamp and compliment slip on quality paper. Two other jewellers were contacted but - two months later - I have not had any response from them! I ordered the ring from Hancocks online with a follow up phone call to check all details were correct. This was dealt with courteously and efficiently. Approximately ten days later I received a phone call to confirm that I would be available to receive the ring by post the following day. I received the ring; well packaged and presented. I was delighted with the product and especially with the service. It is a pleasure to give positive feedback to a Company who are clearly customer oriented and who maintain strict standards of customer service throughout the entire process. I have no connection with Hancocks, but if I did, I would be proud to be associated with good old fashioned principles. Well done to all involved and thank you for everything. Very highly recommended.
4 years ago
My Family Silver has a 4.90 average rating from 104 reviews
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