Jon
Poor customer service. Second order that has been “ miss placed” or temporarily lost. No so much the fact of it going missing but the lack of communication. I found myself constantly having to chase for information. Telephoned several times to be told that there was no one available to talk to me and that I would be called back, I wasn’t!. I even called DHL myself to try and get to the bottom of it, which I shouldn’t have to do. When I eventually got my order delivered it would have been nice to have received a courtesy call or even an email to make sure it had been received OK and that I was finally happy.
2 months ago
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IronmasterUK has a 4.86 average rating from 120 reviews

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