I feel so defrauded by Verisure, please advise if you have faced a comparable situation and what steps I should take
I feel scammed by Verisure UK I wish I had read reviews on this website prior to joining-
After my call with a versiure advisor today I have been told, I will need to pay £99 for down grading the system and an additional £35 for the Arlo system downgrade.
I joined verisure in January (bought system for- £477) I found out in Feb a subscription of 37.88 was being charged – I called to complaint that my request was for a standalone system, I was advised I need 90 days before my request of cancellation can take effect (between Jan - date) 3 lots of 37.88 has been deducted from my account + 15.88 as part subscription given that I joined mid Jan
In total I have made a payment of £606.52. A technician is supposed to come this Friday to download the system @ of £134. (Arlo & Veri sure) If I go ahead with this to avoid their so-called debt collection, I would have paid Verisure a total of £740. (This is corporate robbery!!!). Is this legal?
Please advise. I am tempted to recall all monies paid or what other legal action can be taken.
1 year ago
Verisure UK has a
1.2
average rating
from
523
reviews
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