I went through these people that put my poor cat to sleep 5/6/20 on the phone I was told 45.00 consultation fee when in fact they charge me 239.00 They said she would need overnight care for over a thousand pounds for 1 night, in the end she had to be put to sleep as he then claimed she wouldnt make it through the night I've argued the conservation I had with the operator I was sent the recorded call and they have taken out parts of the conversation, I know 100% that I repeated the price back to her to confirm it that part of the conversation was missing do not trust these people with your pet or money they lie all we wanted to do was take our cat back out of that place and go to another vet who truly would help a poorly cat treat her which is what a vet should do