HRann
Please look at reviews before purchasing a sofa from VintageSofas! We bought a sofa. It was sent in the wrong colour, we ordered plush teal and they sent teal and tried to convince us that we have the right colour. Plush teal has been discontinued for some time. They did send me an email saying that the manufacturers had sent the wrong colour but then went back on their word. We then noticed that when you sit down there is a very loud noise at the back of the sofa of the springs. Again we contacted the company and they sent out an engineer. Supposedly an independent engineer. The engineer admitted that it was poorly made and it shouldn't do that. He was here for 7am. Vintage sofa sent us his so called report that says that there is no fault. I have tried to contact the engineer and the so called independent company but they have failed to return any of my messages. The sofa is not fit for purpose or sold as described. They have continued to make excuses and are refusing to refund our money and take the sofa back. We are shocked and horrified and just wish we had read previous reviews clearly stating how poor this company is.
4 months ago
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Vintage Sofa Co Limited has a 4.81 average rating from 151 reviews

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