Mr Smith
Disappointing. Made an enquiry, got a call to say that we could book, took the details for us to pay the deposit. Said “have a lovely holiday”, so we started making plans for our trip, only to get a call the following day to say that a mistake had been made and the boat wasn’t available after all. We fully understand that these things might happen - but it would have been helpful (& avoided huge disappointment) if checks on availability had been carried out before telling us that our trip was available...
4 weeks ago
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Waterways Holidays Ltd has a 4.87 average rating from 4,384 reviews

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