Craig
Extremely disappointed with the customer service. Loved the spa when it came and for the first 5 weeks. The air pump has stopped working and are now left with a hot inflatable bath. Contacted customer services about it, responded in 2 days. Followed the instructions, even though it didnt seem to be related to the issue. Air pump still not working so replied in accordance to the direction in email. Not heard back apart from one response from a different person responding to our first email again with the same instructions. The customer service is really bad and the online support function is pretty shocking. We just want to get our bubblesworking again.
6 months ago
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Wave Spas has a 4.67 average rating from 2,861 reviews

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