Claire Abrahams
I had looked at multiple reviews of Wave Spas before purchasing my hot-tub, and the only negatives I could see were a delay in the ordering process, which I was prepared to accept as the COVID-19 lockdown was impacting all businesses. My hot-tub arrived about a week later than advertised, but Wave Spas did let me know in advance, and although annoying, I accepted that. What has upset me was the having multiple failures of the heating unit, slow customer service, and even having to chase to obtain my refund. I will not recommend Wave Spa, and will not consider their products in future
5 months ago
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Wave Spas has a 4.66 average rating from 2,646 reviews

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