Craig
After leaving my previous poor review, I had an email asking for the 4th time, the same information as the previous regarding our bubbles that don't work. I expected a reply within 24 hours and nothing came back from Alistair. I have taken advice from Citizen's Advice and am starting a formal complaints procedure. The customer service is appalling. I will be requesting full refund and taking my business elsewhere. Seems writing a poor review is the only way of getting a more efficient response.
6 months ago
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Wave Spas has a 4.67 average rating from 2,877 reviews

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