Acacia
Ordered a hot tub on 9/1/2020 with the delivery date scheduled for 9/22/2020. I received an update on 9/18/2020 stating that it would be delivered a week late. When it didn’t arrive, I contacted the company 2 separate times requesting updates order and shipping information, and have still not received the product or a response. It is now 10/4/2020. I still have not been told the product has shipped, or been given an updated date for delivery. If I receive the product soon, I will leave another review on the condition of the hot tub. As of right now, I am feeling like this company is a bit of a scam. Definitely not pleased with the customer service.
4 months ago
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