Alan P
WBAC is worse than a bent Spanish Car Rental company which will go round your returned car finding the most minor faults and scratches so they can raid your credit card. The branch I went to in Canterbury with my 16-year old BMW 6-series 'found' things like a slight bubble in the car paintwork on a door, a scratch on the driver's door, a bit of damage under the front spoiler and a few other minor faults - all of which reduced their offer price by a half from £3,000 to £1,500. When the guy started this minute inspection (he ought to have had a microscope to help him) he asked me if I would like to look at the faults as he went around the car. I told him no as I said to him I realised that it was his job to knock down the value as much as possible. An accusation he firmly denied stating that if it was up to him he'd offer me a million pounds for the vehicle. Alas, this never happened. He also went online to tell me that the car had been involved in an accident a mere 13 years and a few owners ago - which was totally new to me and totally irrelevant to the estimate. Unless you're absolutely desperate, take my word and avoid this company like you'd avoid Covid 19. They are truly a bunch of crooks. And when they read this and reply something like 'sorry to hear about your experience... blah... blah... area manager' please ignore it.
5 months ago
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