I went in line for a valuation, that seemed ok so I made a booking at Stoke , they called me a day before to ask lots of questions abou the car and how long I had owned it (3 years ) , it was registered to my company so it was a company car for the insurance. When I arrived they asked to see the log book , when they saw it belonged to a company they asked what we did ( work with cars I said ) he just handed me the book back and said sorry we don’t buy of anyone in the trade ! We mend transmissions for a living not mend cars or sell them , his Awnser was if you get your hand dirty with cars we don’t buy them . Where dose it say that when making an appointment? and what a waist of an afternoon . Very poor attitude.