I sold my car at the Hove branch what a total rip-off they are. the Inspector was so full of himself my car is 7-years old look like new diesel only done 30.000 miles one quote gave me online was over 6000 pound 3 weeks later it was £5,000 as I needed the money I took it there he said there was a slight scratch and a SCUF on the wheel they were brand new tyres Michelin only had them on 3-weeks he devalued it buy £300 he told me it has to be in showroom condition to get the asking price they give you online tell me one car after 7 years that has not got something wrong with it total rip-off be very careful when dealing with these people you never get the price they say online