My experience with this lot was simply horrendous. They took my deposit and full detailed contract specification only to completely ignore it and they tried to supply something off the shelf filled with my details. The project was to be completed within one month; 9 months later they barely completed 25%, but took countless hours of my time correcting endless bungles. It transpired their "developers" in India were unable to read my ready-made deigns due to not having the required package to work with. They did not know what a "header" is. In order to produce a simple header, it took 3 months of back and forth correspondence and me producing screenshots over and over again. It was a job to be done in 30 minutes by someone who can do web design and understands English. When it came to coding, they produced same type of bungles meaning that the equipment the unsuspecting and seemingly un-interested developer had to use was again unable to correctly read the manually amended designs completed in the first stage. They could not code their own work. They suggested that they go halves with me if I finish the job, myself! They so admitted that they cannot and do not want to finish. Finally, they stated that they will not finish and they left me with nothing, having taken my money and 10 months of my work. I reported them to the police and have an incident number. I reported them to Trading Standards who advised on steps and finally declared that I need to take them to court when all other options were exhausted. I now need quotes from other web designers to finish the job and I will need to claim any possible difference from webcreationuk. An experience that is likely to leave you ill! My website is for info only, should it earn my livelihood, they would have put me out of business. Their satisfied customers are bound to be people who cannot fill a standard website format themselves for free, but have £499 to pay a person in India to do it for them via Asian housewives screaming down the phones trying to translate what you want to people who are meant to do your job, but do not understand English. I once phoned the company and could hardly hear myself from all the shouting of several women all at once in Mark Eden's office. This is bound to be breaking the law! Seeing how they abused me as a customer supposedly protected by UK consumer laws, I do not want to imagine how they may be treating the "developers" in India who may not be protected by proper employment laws. I only ask, how can this be allowed to be taking place at all?
8 months ago has a 4.52 average rating from 417 reviews

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